A Personal Welcome
Join Bruce Hoare, Head of Commercial at Ultrimax, as he personally welcomes you and shares how partnering with Ultrimax can support and accelerate your business growth. Discover our commitment to excellence, the values that guide us, and what makes working with Ultrimax a smart, strategic choice for your business.
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Expert Technical Support
Get expert advice to overcome challenges, improve results, and avoid costly mistakes.
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Fast & Reliable Delivery
Next-day delivery across the UK and Ireland keeps your projects on track.
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Total Paint Shop Solutions
Ultrimax is your one-stop shop for coatings, equipment, consumables, and training.
Why Choose Ultrimax for Your Business
With over 50 years of industry expertise, we deliver comprehensive industrial coating solutions that keep your operations running smoothly. Our trade customers benefit from same-day dispatch (when ordered before 2pm), bespoke pricing structures, and dedicated account management that understands your sector's unique requirements.
From paint mixing to technical support, we provide the professional service level and product range that businesses across joinery, marine, rail, and manufacturing industries rely on to maintain quality standards and meet tight deadlines.
B2B Account Features Explained
New to your B2B portal? This guide shows you exactly where to find everything you need. From placing orders to managing your account settings - we cover it all step by step.
Quick Password Reset Guide
Forgot your password? This quick guide walks you through the entire reset process. Follow along and regain access to your account in just a few easy steps.
Turn Points Into Rewards Fast
Transform your loyalty points into instant savings with this quick how-to guide. Everything you need to know to successfully redeem points.
Selecting Your Colour Selection Made Simple
Transform the way you choose colours with these simple selection techniques. From browsing swatches to final selection - get the colours you actually want.
Frequently Asked Questions
How do I log into my trade account for the first time?
How do I log into my trade account for the first time?
Once you have been approved for a trade account, our customer service team will be in touch with your log in details, this typically 1-2 days after your account has been opened.
Can multiple users from my company access our trade account?
Can multiple users from my company access our trade account?
Yes, more than one user can have access to your trade account, we would just need to know full names and email addresses of the members of staff, the request can be sent over to sales@ultrimaxstore.com, we will then set them up with their own individual log in details to the portal.
How do I download my previous invoices from my online orders?
How do I download my previous invoices from my online orders?
This can be done via your online portal, on each individual order there is a button which has the option to download your invoices. If you have any questions about your invoices please contact our accounts team on accounts@ultrimaxstore.com
Where do I find my trade pricing and discounts?
Where do I find my trade pricing and discounts?
These are automatically applied to your account to the relevant products. We do also do special offers on products which will be emailed to you. Click here to register for email updates. For any questions on trade pricing please email sales@ultrimaxstore.com
How do I update my company's delivery address or contact details?
How do I update my company's delivery address or contact details?
This can be done directly in your trade account portal, via the address book in your profile. You can amend your default address or add any additional delivery addresses if you would like products to be delivered to multiple locations.
How do I make a payment through my trade account?
How do I make a payment through my trade account?
There are a couple of ways to pay for your order, if you have a valid credit limit with us then at checkout simply select pay on account - your order will then be charged to your credit account. Alternatively, there is also an option to pay by card.
Who do I contact if I'm having trouble with my online account?
Who do I contact if I'm having trouble with my online account?
If you have any problems with your account, either drop us a message on live chat, or email sales@ultrimaxstore.com and a member of our customer service team will be able to assist.
How quickly can you deliver my order?
How quickly can you deliver my order?
Orders placed before 2pm will be shipped same day in both the UK & Ireland, there are some exceptions to this on some product lines and bespoke paint, click here to view our delivery information.
How do I redeem my loyalty points?
How do I redeem my loyalty points?
As you have a trade account with us, you automatically are registered for our MaxPoints scheme. Click here to find out how to redeem your loyalty points. If you have any questions please contact sales@ultrimaxstore.com